Frequently Asked Questions
Everything you need to know about your Pip Decks style.
What is the standard shipping time for my order?
We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I initiate a return or exchange?
If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery. Please ensure the items are unworn and in their original packaging with tags attached.
What materials are used in Pip Decks apparel?
We pride ourselves on quality. Our apparel is crafted from premium, sustainable fabrics including organic cotton and recycled polyester blends to ensure both comfort and durability.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, Official Pip Decks ships to over 50 countries worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.